| 8.00am – 8.45am |
Registrations |
| 8.45am – 9.00am |
Conference Opening |
| 9.00am – 10.00am |
Big Dave Staughton – Australian Keynote Speaker |
| 10.00am - 10.30am |
Morning Tea |
| 10.30am - 11.15am |
What's next? - life after the RWC. Anna Henwood, Tourism NZ |
| 11.15am – 12.00pm |
So you got a bad review, stop moaning and do something about it
Genevieve Atkinson, Fossick |
| 12.00pm - 12.30pm |
A look at online marketing in 2011
Ryan Tuck, RéserveGroup |
| 12.30pm – 1.15pm |
Lunch |
| 1.15pm – 2.15pm |
Social Media – The Current Trends and What’s Next. Tim Longhurst. |
| 2.15pm – 3.00pm |
Online booking options for Activity, Tour and Transport operators:
Andrew Wells – Tourism Exchange |
| 3.00pm – 3.30pm |
Afternoon Tea |
| 3.30pm – 4.15pm |
Case Study: AirNZ. Duane Perrott - Grab a seat. |
| 4.15pm – 4.45pm |
Overview of Queensland’s Tourism Recovery Programme and applications for NZ
Warwick McCormack – The Business Centre |
| 4.45pm – 5.00pm |
Question & Answer Time. Summary of the day:
Tim Longhurst |
| 5.00pm – 6.30pm |
RéserveGroup Networking and Cocktail Function – Civic ante room: 2nd floor |